Uintah Basin Healthcare maintains a high standard for patient care and a recent award provides evidence of that. The Villa has been awarded the Pinnacle Customer Experience Award for 2018. This is for achieving customer satisfaction standards in Nursing Care, Dining Service, Activities, Safety and Security, Laundry Service, Cleanliness and Admissions. “The data was taken from the 12 months in 2017,” shares Villa Administrator Jeff Chamberlain. “Pinnacle interviews our residents or their families each month regarding their satisfaction levels in 16 service areas. Only facilities that score ‘best-in-class’ for the customer satisfaction standards as compared to other facilities qualify for the award.” Congratulations to the staff of the Villa and to Uintah Basin Healthcare for serving the community so well.
